All orders are shipped out from our facilities in Southwestern Quebec. Orders are typically shipped out within 1-2 business days. All products have a shipping date indicated prior to placing your order (see photo below). All orders are shipped using Canada Post. Depending on the product(s) ordered, there are 1-2 shipping options available with different transit times. Each shipping option provides an estimated transit time which is calculated beginning on the shipping date. Our pledge is to get your package into the postal system by its shipping date. Transit times are typically reliable however they are beyond our control and not guaranteed. Orders shipped by a method including a tracking number can be tracked directly on the Canada Post website here.