APN Settings
If your GPS watch or tracker shows cellular signal but is not connecting to its app, updating its location, or making phone calls correctly, the APN is one of the first settings to check.
APN stands for Access Point Name. It is the network setting a cellular device uses with the SIM card inside it. An incorrect APN can affect mobile data, app connectivity, location updates and phone calling. A watch may even display 4G or VoLTE while one or more cellular functions are still not working correctly.
Outside Canada? Please use our international APN settings guide for SIM cards issued outside Canada.
Check the APN already on your device first
Most Lil Tracker devices already contain APN profiles for many Canadian mobile providers. Before adding or changing anything, check what is already saved on the device.
- Make sure the SIM card is activated and the plan includes mobile data.
- Insert the SIM and restart the device.
- On most Lil Tracker watches with a screen, open Settings > Mobile Networks > APN.
- Find the company that supplied your SIM card in the table below and look for the matching APN on the watch.
- If the correct APN is already listed, tap the small selection circle beside it. There is no need to create another APN.
- Restart the watch after changing the selected APN.
If mobile data, location updates and phone calls are all working correctly, do not change the APN.
It is normal to see more than one APN
A watch may display several APN profiles at the same time. This does not necessarily mean anything is wrong. What matters is that the APN required by the company that supplied your SIM card is the one currently selected.
For example, a Videotron SIM may show both media.videotron and media.ng. For current 4G/LTE service, the correct Videotron APN is media.ng. Rogers devices can also display several different Rogers APNs.
Using a Lil Tracker SIM?
A Lil Tracker SIM operates on the Rogers network, so the watch may display Rogers and may also show several standard Rogers APNs. If your SIM was supplied directly by Lil Tracker, select m2minternet.apn, not ltemobile.apn or another Rogers APN.
m2minternet.apn, is selected here.
Canadian APN settings for GPS watches and trackers
Find the company that supplied and activated your SIM card, then use the APN shown below. If that APN is already listed on your device, simply select it.
Using a Lil Tracker device? Telus, Koodo, Public Mobile and other Telus-based providers are intentionally not included because we do not recommend them for new Lil Tracker activations. See our Canadian SIM card and mobile provider compatibility guide for more information.
| SIM Provider | APN |
|---|---|
| Lil Tracker Mobile | m2minternet.apn |
| Bell Mobility | pda.bell.ca |
| Chatr | chatrweb.apn |
| Eastlink | wisp.mobi.eastlink.ca |
| Fido | ltemobile.apn |
| Fizz | mobile.bm |
| Freedom Mobile | internet.freedommobile.ca |
| Lucky Mobile | connect |
| PC Mobile | sp.mb.com |
| Petro-Canada Mobility | rogers-core-appl1.apn |
| Rogers | ltemobile.apn |
| SaskTel | pda.stm.sk.ca |
| 7-Eleven SpeakOut | rogers-core-appl1.apn |
| Videotron | media.ng |
| Virgin Plus | pda.bell.ca |
Mobile providers can change network settings or issue different SIM profiles. If your SIM provider has supplied a different APN specifically for your SIM card, use the setting supplied by the provider.
If the correct APN is not listed on the watch
If the correct APN from the table above is already stored on the watch, select it rather than creating a duplicate.
If the correct APN is missing, the easiest way to add it to most Lil Tracker devices is by sending an SMS text message to the phone number assigned to the SIM inside the watch or tracker.
This is particularly useful with prepaid carriers, MVNOs and reseller SIM cards. A device may recognize the cellular network being used without automatically loading the APN required by the company that supplied the SIM.
Lil Tracker APN SMS command
The SMS command requires the APN plus the SIM card's MCC and MNC network codes. Ready-to-send commands for common Canadian providers are available below.
- Make sure the SIM is activated and can receive normal SMS text messages.
- Leave the SIM inside the powered-on watch.
- From another mobile phone, send the appropriate command to the phone number assigned to the SIM inside the watch.
- Send the command exactly as shown, without adding spaces, quotation marks or other punctuation.
- Restart the watch after the command has been received.
- Allow approximately 5 to 15 minutes for the cellular connection to establish.
Using a data-only SIM? If the SIM cannot receive normal SMS text messages, it cannot receive an APN setup command by SMS. On a compatible watch with an APN menu, select or enter the APN directly on the device instead.
Ready-to-send Canadian APN commands
These commands use the standard Lil Tracker SMS command format. If you are using another brand of GPS watch or tracker, confirm its SMS password and command format with the manufacturer before using these commands.
| SIM Provider | SMS Command |
|---|---|
| Lil Tracker Mobile | pw,123456,apn,m2minternet.apn,,,302720# |
| Bell Mobility | pw,123456,apn,pda.bell.ca,,,302610# |
| Chatr | pw,123456,apn,chatrweb.apn,,,302720# |
| Eastlink | pw,123456,apn,wisp.mobi.eastlink.ca,,,302270# |
| Fido | pw,123456,apn,ltemobile.apn,,,302370# |
| Fizz | pw,123456,apn,mobile.bm,,,302500# |
| Freedom Mobile | pw,123456,apn,internet.freedommobile.ca,,,302490# |
| Lucky Mobile | pw,123456,apn,connect,,,302610# |
| Petro-Canada Mobility | pw,123456,apn,rogers-core-appl1.apn,,,302720# |
| Rogers | pw,123456,apn,ltemobile.apn,,,302720# |
| SaskTel | pw,123456,apn,pda.stm.sk.ca,,,302780# |
| 7-Eleven SpeakOut | pw,123456,apn,rogers-core-appl1.apn,,,302720# |
| Videotron | pw,123456,apn,media.ng,,,302500# |
| Virgin Plus | pw,123456,apn,pda.bell.ca,,,302610# |
PC Mobile: We recommend confirming the MCC and MNC assigned to the specific PC Mobile SIM before sending an APN command rather than guessing the network code.
Test the watch after changing the APN
After selecting or programming the APN, restart the watch and temporarily turn Wi-Fi off.
This step is important because a watch connected to Wi-Fi may appear to have working data or app connectivity even when its cellular connection is not configured correctly.
With Wi-Fi off, test the watch again. Confirm that it communicates with the app, updates its location and, if the SIM plan includes voice service, can make and receive a phone call.
Still not working? Send us these two photos
If you are using a Lil Tracker device and it is still not connecting or calling properly, we can usually identify the problem quickly from the SIM provider and two clear photos.
First, turn Wi-Fi off on the watch. Then email support@liltracker.ca and tell us which company supplied your SIM card.
Please include both of the following photos:
-
1. The watch Status screen
From the watch face, swipe down and take a clear photo of the entire screen. Make sure the cellular information at the top is visible, including 4G or VoLTE if displayed. -
2. The APN screen
Go to Settings > Mobile Networks > APN and take a clear photo showing all APNs listed on the watch and which APN is currently selected.
Please send the SIM provider and both photos in your first email. With the Status screen and APN screen, we can usually see what is happening and give you the correct next step without unnecessary back-and-forth troubleshooting.
Canadian APN questions
What is an APN?
APN stands for Access Point Name. It tells a cellular device which network connection to use with the SIM card installed in the device. If the APN is incorrect, cellular functions may not work properly even though the watch still shows cellular reception.
My watch has data, but phone calls do not work. Could the APN still be wrong?
Yes. Do not rule out the APN simply because the app, data or location appears to be working. The watch may be connected through Wi-Fi, or its cellular connection may not be fully configured for all functions.
Check that the correct APN is selected, restart the watch, temporarily turn Wi-Fi off and then test both app connectivity and phone calling again.
What is VoLTE?
VoLTE stands for Voice over LTE. It allows phone calls to use the 4G LTE network instead of older cellular voice networks. This has become increasingly important as older 2G and 3G networks are retired.
Seeing 4G or VoLTE on a GPS watch is a useful indication that the device has registered with the cellular network, but it does not guarantee that voice calling is working correctly. If calls fail, the APN and SIM configuration should still be checked.
Why does my watch show more than one APN?
This is normal. The watch may contain profiles for several networks, different services from the same carrier, or both older and current APN settings. Only one APN is normally selected at a time.
Use the APN assigned by the company that supplied your SIM card, even if another carrier name is displayed on the watch.
Can a watch show 4G with the wrong APN?
Yes. The 4G indicator shows that the device has registered with an LTE cellular network. It does not necessarily mean the correct APN is selected or that every cellular function is working. A watch can show 4G while app communication, location updates or calling are still not working correctly.
Can I use these APN settings with another brand of GPS watch or tracker?
Yes. The Canadian carrier APNs listed above can also be useful for other unlocked cellular GPS watches, pendants and trackers. However, another manufacturer may use a different setup menu, SMS password or command format. Use the appropriate carrier APN, but follow your device manufacturer's instructions for entering it.
What if my Canadian SIM provider is not listed?
Ask the company that supplied your SIM card for the current mobile data APN assigned to that SIM. If you are configuring a Lil Tracker by SMS, also ask for the MCC and MNC.
Smaller providers, prepaid brands and MVNOs may use another company's cellular network while requiring their own APN.
Canadian APN settings last reviewed August 2026. Mobile providers may change network settings or SIM profiles without notice.