FAQ - 4G GPS PET TRACKER

A: A SIM card with an active data plan from a GPRS network. 

 

A: Our Pet Locators can log onto the Global Positioning System for free, but in order to send this information to the parent's cell phone, data usage is required. 

 

A: Battery life is dependent on usage, but rest assured that even with heavy usage, our battery will last the entire day. And while its very possible that our battery could last 2-3 days, we strongly recommend charging it nightly, just to make sure. 

 

A: Yes. The watch operates independently from the parent's phone. So parents can have any service provider and interact with our GPS devices.

 

A: No. At the moment our app is supported by the Android and iOS operating systems.

 

A: No, a voice plan is not required. In fact most data only plans will also let you make voice calls as a pay per use feature.

 

A: Yes, but arrangements should be made in advance. We're an e-commerce store and we have separate shipping and office facilities. If you want to pick up your order, send us a note and will have our shipping department send it over to our office location for you. 

 

A: Average daily use ranges between 20-30 MBs of data per month.

  

A: As our GPS watches work on a mobile network, there is no range. s long as the watch is connected to the cell phone network, you can interact with it - across the street or halfway across the world!

 

A: Our GPS Pet Trackers work in countries all over the world, but be aware that if you leave your home country, there will be roaming charges. It works just like your mobile phone. 

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